Latest Research in AI in Service Interactions
112 research papers · 2026 median publication year
Top Research Topics in AI in Service Interactions
- Artificial Intelligence in Healthcare and Education — 25 papers
- AI in Service Interactions — 24 papers
- EFL/ESL Teaching and Learning — 10 papers
- Innovative Teaching and Learning Methods — 4 papers
- Academic integrity and plagiarism — 3 papers
- Intelligent Tutoring Systems and Adaptive Learning — 3 papers
- Ethics and Social Impacts of AI — 2 papers
- Second Language Learning and Teaching — 2 papers
- Language Development and Disorders — 2 papers
- Computers and Society — 2 papers
Highest-Cited Papers
- Unveiling the role of AI tools in language learning: a bibliometric study
- Investigating science teachers’ experiences of generative AI in science teaching and learning from a GenAI-TPACK perspective
- Harnessing Dual Memory Systems: A Balanced Approach to Explicit and Implicit Reading Instruction for Young EFL Learners
- Effect of GenAI on EFL Learners’ Engagement and Motivation: A Systematic Review
- Enhancing vocabulary learning in EAP: investigating AI-supported spaced retrieval, student experiences, and perceptions
- Artificial Intelligence In The English Language Education For Tomorrow's Officers
- Between gatekeeping and coping: Iranian EFL students’ lived experience of AI-mediated writing assessment
- Ethical integration of generative artificial intelligence in Islamic religious education involves human mediation and source verification
- ChatGPT in Education: Balancing Professional Autonomy, Transforming Relationships and Rethinking the Purpose of Education
- Understanding generation Z’s credulity toward generative artificial intelligence (GenAI): a qualitative study
- Preparing for Organizational Policy-Crafting Around genAI Usage
- AI-assisted speaking in ELT: a bibliometric mapping of research gaps and a future research agenda (2023–2026)
- Resolution-Based Education: A Decision-Relative Architecture for Capability Certification in the Generative-AI Era
- Interrogating ChatGPT-generated language advice: critical AI literacy as situated evaluative practice in EFL education
- Exploring the impact of GenAI-assisted EFL courses on foreign language anxiety and willingness to communicate: a disciplinary comparison
- Interactive multimedia for Arabic language learning based on contextual teaching and learning using Kotobee
- Generative AI in journalism education: journalism students’ perspectives from Vietnam
- The A.I.-KEA Effect in Language Learning
- The A.I.-KEA Effect in Language Learning
- Uneven pathways from ASR evidence to oral action: calibrated uptake in a multimodal GenAI-supported English academic speaking module