Entrepreneurial Orientation and Performance of Small and Medium Enterprises (SMES) in Enugu Metropolis, Nigeria

The study examined the influence of entrepreneurial orientation on performance of small and medium enterprises (SMEs) in Enugu Metropolis, Nigeria. The specific objectives were to; examine the influence of innovation on quality service delivery of small and medium enterprises in Enugu Metropolis, Nigeria; and assess the influence of risk-taking on profitability of small and medium enterprises in Enugu Metropolis, Nigeria. The study utilized a survey approach, gathering data through personal interviews and questionnaires. A purposive sampling method was employed to select a sample of ten firms. To determine an adequate sample size, a stratified sampling method was used, resulting in a calculated size of 254 based on Freund and William's statistical formula. Out of these, 248 staff members completed and returned the questionnaire, leading to an impressive response rate of 98 percent. Z-test statistical tool was used in testing the hypotheses. Findings revealed that innovation had a significant influence on quality service delivery of small and medium enterprises in Enugu Metropolis, Nigeria (Z= 7.620 - 9.525, p< .05); and risk-taking had a significant influence on profitability of small and medium enterprises in Enugu Metropolis, Nigeria (Z= 7.811 - 10.859, p< .05). The study concluded that entrepreneurial orientation had a significant influence on performance of small and medium enterprises. The study recommended innovation-focused training and promotion of calculated risk-taking through entrepreneurial education amongst others.