Strategi Pengembangan Sumber Daya Insani dalam Meningkatkan Kinerja Karyawan: Studi Kasus pada Manda Network Global

This study aims to analyze human resource development strategies for improving employee performance at Manda Network Global. This research employs a qualitative approach with a descriptive method. Data were collected through a semi-structured interview with the owner of Manda Network Global as the primary informant. The data were analyzed through data reduction, data presentation, and conclusion drawing. The findings indicate that human resource development strategies are implemented through work instructions, direct learning, mentoring, motivation, and evaluation of employee work outcomes. These strategies are supported by effective communication, employees’ willingness to learn, and management support. However, the implementation faces several challenges, including differences in employees’ abilities and understanding, as well as limited time due to operational activities. From the owner’s perspective, human resource development has the potential to improve employees’ independence, accuracy, responsibility, and punctuality in completing their tasks. Therefore, human resource development should be implemented systematically and continuously to develop employee competencies according to organizational needs and support improved performance.