Factors Affecting the Growth of Small and Medium-Sized Enterprises (Smes): A Case Study of Three Selected Enterprises in Kasama District, Northern Province, Zambia

Small and medium-sized enterprises (SMEs) play an important role in employment creation, wealth generation and innovation. Despite their contribution to economic development, many SMEs experience challenges that limit their performance, survival and expansion. This study examined the factors affecting the growth of SMEs in Kasama District, Northern Province, Zambia, with particular reference to Wazima General Dealers, Nkolelela General Dealers and Kajera General Dealers. The study adopted a descriptive research design. The target population comprised 100 SMEs licensed by the Patents and Companies Registration Agency (PACRA) in Kasama in 2024, while the stated sample consisted of 50 respondents. The sample included wholesalers, general dealers, a district commissioner, civil society representatives, business community representatives, underperforming entrepreneurs and high-performing traders. Questionnaires were used to collect data, which were analysed quantitatively and qualitatively; the quantitative analysis was reported to have used the Statistical Package for the Social Sciences (SPSS). The study identified access to finance and the availability of managerial skills and experience as the principal socio-economic factors affecting SME growth in Kasama. Other factors included access to business information, infrastructure, and government policies and regulations. The study recommends improved access to appropriate finance, practical business and financial management training, better access to business information, and a supportive policy environment for SMEs.