A new response to online disinformation: How positive authentication labels for news influence user engagement

As negative content labelling faces limitations and automation challenges, the complementary concept of positive labelling is an increasingly promising solution to increase user engagement with reputable news content. The core idea of positive labelling is to label authentic content as good rather than marking fraudulent content as bad . This computational social science study collected digital trace data from 860 participants through a simulated social media news feed. The treatment group was exposed to a positive content authentication label. Results show that the treatment did not affect low- and medium-level engagement actions, such as time spent viewing a post or clicking the content and article link. However, high-level engagement actions, such as commenting and reading the article, significantly increased. The results indicate that exposure to content authentication labels enhances cognitive engagement with authenticated sources, potentially strengthening the role of authentic news in the online news environment and mitigating the risks posed by disinformation.

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Publication Details

Journal
Big Data & Society
Published
2026-11-11
DOI
https://doi.org/10.1177/20539517261500665
Primary Topic
Misinformation and Its Impacts
Type
article
Field-Weighted Citation Impact
0.00
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article

A new response to online disinformation: How positive authentication labels for news influence user engagement

Johanna Eggers
Big Data & Society
Misinformation and Its Impacts
article

A new response to online disinformation: How positive authentication labels for news influence user engagement

Johanna Eggers
article en

Abstract

As negative content labelling faces limitations and automation challenges, the complementary concept of positive labelling is an increasingly promising solution to increase user engagement with reputable news content. The core idea of positive labelling is to label authentic content as good rather than marking fraudulent content as bad . This computational social science study collected digital trace data from 860 participants through a simulated social media news feed. The treatment group was exposed to a positive content authentication label. Results show that the treatment did not affect low- and medium-level engagement actions, such as time spent viewing a post or clicking the content and article link. However, high-level engagement actions, such as commenting and reading the article, significantly increased. The results indicate that exposure to content authentication labels enhances cognitive engagement with authenticated sources, potentially strengthening the role of authentic news in the online news environment and mitigating the risks posed by disinformation.

Big Data & SocietyVol. 13(4)
University of Southern Denmark (DK)
Misinformation and Its Impacts
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