PRINCIPLES FOR IMPROVING THE INTERACTION OF PARTICIPANTS IN THE MEDICAL AND DIAGNOSTIC PROCESS

JUSTIFICATION. One of the most important tasks of healthcare is to ensure the proper quality of medical care to the population, which, in turn, is largely determined by the success of the interaction of the participants in the medical and diagnostic process. At the same time, the practice of everyday activities shows that such interaction has significant drawbacks and needs to be improved, and it is advisable to determine the directions of improvement based on the implementation of relevant principles, which are not presented in the available literature. This has made the work relevant. THE PURPOSE OF THE STUDY is to substantiate the principles of improving the interaction of participants in the therapeutic and diagnostic process. METHODS. An anonymous questionnaire was conducted among 36 experts from the faculty of organizational departments and the department of philosophy, humanities, and psychology at the V.I. Razumovsky Saratov State Medical University (27 people), as well as the heads of healthcare in the Saratov Region who are directly involved in the medical and diagnostic process in hospital-based medical organizations (9 people). It was suggested either to agree with each of them or not, to add others; to determine on a 10-point scale the significance and practical implementation (%). RESULTS. Six principles of improving the interaction of participants in the medical and diagnostic process have been established, namely, compliance with the methodological framework, purposefulness, commonality, patient-centeredness, development, and competence. Their content, significant importance (more than 7.0 points), and insufficient practical implementation (less than 70.0%) have been determined. CONCLUSION. The results of this study have allowed us to substantiate the principles of improving the interaction of participants in the medical and diagnostic process.