Pasienterfaringar med bruk av klinisk tilbakemeldingssystem i oppfølging etter fedmekirurgi: Ein kvalitativ studie

After bariatric surgery, some patients experience health challenges. To increase patient involvement and facilitate more individualized follow-up, a new clinical feedback system (KTS) was introduced at an obesity outpatient clinic in Norway in January 2018. This qualitative study explores patients experienced usefulness. Two focus group interviews and one individual interview were conducted with patients who have used KTS after their obesity surgery, and systematic text condensation was used for analysis. The results show that the purpose of KTS was unclear to participants, which influenced how honest and thorough they were in their responses. Question about mental health were perceived as sensitive and less relevant, and the experienced usefulness depended on whether clinicians addressed the issues most important to det patient.