PERFORMANCE APPRAISAL: CATALYST FOR ENHANCEMENT OF CREATIVE AND INNOVATIVE PERFORMANCE. A FOCUS ON IMO STATE CIVIL SERVICE (2010-2023)

Performance appraisal has the capacity of influencing the employee performance. It is the basis for the assessment and evaluation of the employees’ level of performance. With the objective of determining the effects of performance appraisal on creative and innovative performance of employees in Imo State Civil Service, the study employed survey research design. Mean score model based on a four-point likert scale was used in the analysis of data. The findings showed that performance appraisal has significantly improved employees training leading to high performance. Also, it has not adequately enhanced promotion and incentive of employees which has impacted negatively on their performance in Imo State Civil Service. The study recommended the use of bureaucratic rules in the conduct of performance appraisal with focus on training, regular promotion and financial incentives of workers for high performance in Imo State Civil Service