Clima organizacional y discriminación laboral en salud pública: Colombia y Chile

Problem Statement: Institutional performance in public healthcare entities is conditioned by organizational, psychosocial, and technological factors whose comparative interaction has been little studied in Latin America.Objective: To compare workplace discrimination, organizational climate, and digital transformation in the public health sector of Colombia (EDI-DANE 2023–2024) and Chile (ENFP 2023).Methodology: A secondary analysis using a comparative quantitative approach. For Colombia, 1,270 records from four national health entities were analyzed using linear regression with HC3 and bootstrap standard errors.Results: For Chile, aggregate indicators from the ENFP 2023 (n = 26,677) were systematized. High job satisfaction was found in both cases; however, Colombia presents a higher prevalence of workplace discrimination (27.1%) than Chile (17%).Conclusion: This study constitutes the first systematic comparison between Colombia and Chile regarding the determinants of perceived institutional performance in health, integrating workplace discrimination, organizational climate, and digital governance into an explanatory model.Originality/Contribution: Generates empirical evidence supporting the design of public management strategies focused on institutional performance, workplace well-being, and digital governance.