From Reactive to Proactive Care: How AI Is Connecting Rio’s Residents to Public Services

Abstract In the sprawling city of Rio de Janeiro, accessing health care can be challenging, even when services are available. A new initiative aims to change that by using AI to proactively connect people to public services. In this News and Perspectives article, JMIR Correspondent Luke Taylor reports on the Connect Rio program, the second story in his two-part series on how AI is helping make health care more proactive in Brazil.