Research on the Diagnosis and Dynamic Intervention of Interaction Design Efficiency Bottlenecks Based on User Experience Metrics

A delayed review tells a design manager that work has stalled, but says little about why. The same difficulty arises with repeated requirement changes and clarification requests from developers after delivery. This paper uses user experience measurement to investigate such constraints during interaction design. Interview material, analyzed through grounded theory, yields four bottleneck categories: cognitive, process-related, collaborative, and tool-related. Observable indicators are assigned to these categories, and constraint theory informs the selection of responses. The resulting MLIE model repeats monitoring, identification, intervention, and evaluation as conditions change. Its application in an internet company's design team covered three intervention rounds. The procedure gives managers a way to examine evidence for a suspected constraint and then assess the response, reducing reliance on experience alone.

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Publication Details

Journal
Applied and Computational Engineering
Published
2026-11-10
DOI
https://doi.org/10.54254/2755-2721/2026.ba38747
Primary Topic
Software Engineering Techniques and Practices
Type
article
Field-Weighted Citation Impact
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article

Research on the Diagnosis and Dynamic Intervention of Interaction Design Efficiency Bottlenecks Based on User Experience Metrics

Jinxuan Cheng
Applied and Computational Engineering
Software Engineering Techniques and Practices
article

Research on the Diagnosis and Dynamic Intervention of Interaction Design Efficiency Bottlenecks Based on User Experience Metrics

Jinxuan Cheng
article en

Abstract

A delayed review tells a design manager that work has stalled, but says little about why. The same difficulty arises with repeated requirement changes and clarification requests from developers after delivery. This paper uses user experience measurement to investigate such constraints during interaction design. Interview material, analyzed through grounded theory, yields four bottleneck categories: cognitive, process-related, collaborative, and tool-related. Observable indicators are assigned to these categories, and constraint theory informs the selection of responses. The resulting MLIE model repeats monitoring, identification, intervention, and evaluation as conditions change. Its application in an internet company's design team covered three intervention rounds. The procedure gives managers a way to examine evidence for a suspected constraint and then assess the response, reducing reliance on experience alone.

Applied and Computational EngineeringVol. 276(1)
Shaanxi University of Science and Technology (CN)
Software Engineering Techniques and Practices
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Research on the Diagnosis and Dynamic Intervention of Interaction Design Efficiency Bottlenecks Based on User Experience Metrics — Jinxuan Cheng · Applied and Computational Engineering (2026) | TGRS Research Map | TGRS