Linking witnessing mistreatment to safety consciousness and safety behavior: a longitudinal study of hospital nurses in China

Drawing on Job Demands-Resources (JD-R) theory, this study investigates how witnessing patient mistreatment influences nurses’ safety outcomes through psychological and team-level mechanisms. Using a two-wave survey of 422 nurses from three tertiary hospitals in southern China, we tested hypotheses on safety consciousness and behaviour. Results indicated that witnessing patient mistreatment negatively affected safety behaviours via reduced safety consciousness. Moreover, team safety climate buffered this effect. These findings extend the JD-R framework by incorporating bystander experiences and multilevel resources in healthcare safety contexts, with implications for interventions to improve nurse well-being and patient safety.

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Publication Details

Journal
Asia Pacific Business Review
Published
2026-11-10
DOI
https://doi.org/10.1080/13602381.2026.2756419
Primary Topic
Patient Safety and Medication Errors
Type
article
Field-Weighted Citation Impact
0.00
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article

Linking witnessing mistreatment to safety consciousness and safety behavior: a longitudinal study of hospital nurses in China

Shengying Shi, Haibo Wu, Mi Tian, 赵静如
Asia Pacific Business Review
Patient Safety and Medication Errors
article

Linking witnessing mistreatment to safety consciousness and safety behavior: a longitudinal study of hospital nurses in China

Shengying Shi, Haibo Wu, Mi Tian, 赵静如
article en

Abstract

Drawing on Job Demands-Resources (JD-R) theory, this study investigates how witnessing patient mistreatment influences nurses’ safety outcomes through psychological and team-level mechanisms. Using a two-wave survey of 422 nurses from three tertiary hospitals in southern China, we tested hypotheses on safety consciousness and behaviour. Results indicated that witnessing patient mistreatment negatively affected safety behaviours via reduced safety consciousness. Moreover, team safety climate buffered this effect. These findings extend the JD-R framework by incorporating bystander experiences and multilevel resources in healthcare safety contexts, with implications for interventions to improve nurse well-being and patient safety.

Asia Pacific Business Review
Macau University of Science and Technology (MO), Fudan University (CN), Southern Medical University (CN)
Patient Safety and Medication Errors
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