ITIL 4 Create, Deliver and Support: Building Efficient IT Service Operations
This document explains the ITIL 4 Specialist Create, Deliver and Support (CDS) module and its role in modern IT service management. It covers service creation, operational delivery, service support, team collaboration, workflow management and continual improvement. It also discusses practical applications, professional development and the importance of maintaining efficient IT service operations.
Authors
- sterlingnext llc
Publication Details
- Journal
- Zenodo (CERN European Organization for Nuclear Research)
- Published
- 2026-11-10
- DOI
- https://doi.org/10.5281/zenodo.24106602
- Primary Topic
- Information Technology Governance and Strategy
- Type
- article
- Field-Weighted Citation Impact
- 0.00