Effectiveness of the Document Tracking System in Improving Administrative Efficiency among Non-teaching Staff of the Deped Schools Division Office of Surigao Del Norte

This study aimed to determine the effectiveness of the Document Tracking System in improving administrative efficiency among non-teaching staff of the Department of Education Schools Division Office of Surigao del Norte. Specifically, it focused on assessing the effectiveness of the document tracking system in terms of document monitoring, processing time, accessibility of records, accuracy of information, and timeliness of document retrieval. It also examined the administrative efficiency of non-teaching staff in terms of productivity, task completion, coordination, and service delivery. Furthermore, the study sought to determine the relationship between the effectiveness of the document tracking system and administrative efficiency and identify challenges encountered by non-teaching staff in using the system as a basis for developing an improvement program. A descriptive-correlational research design was adopted, with a structured questionnaire as the proposed data-gathering instrument. The data analysis included frequency and percentage, weighted mean, and Pearson product-moment correlation, as appropriate to the research questions. The study was intended to provide insights into how an organized document tracking system could support efficient records management, improve workflow coordination, reduce delays in document processing, and strengthen administrative service delivery. The findings would serve as the basis for a Document Tracking System-Oriented Administrative Efficiency Improvement Program focusing on staff capability development, standardized tracking procedures, system maintenance, records security, monitoring, and continuous evaluation. The results are intended to guide administrative personnel and school division management in identifying practical strategies to enhance document management and operational efficiency. The statistical findings must be finalized using actual responses from the study participants before the abstract is submitted as a completed research report.