WORKSHOP GENERATIVE AI DAN DASHBOARD UNTUK EFISIENSI ADMINISTRASI KANTOR KECAMATAN TAMBUN SELATAN

This article presents a community service (PKM) activity in the form of a workshop on Generative Artificial Intelligence (AI) and dashboard development to improve administrative efficiency at the Tambun Selatan Sub-district Office, Bekasi Regency, Indonesia. The workshop aimed to introduce public sector employees to the capabilities, limitations, and safe use of generative AI, as well as provide practical experience in developing a simple public service dashboard. The activities included interactive lectures, live demonstrations, guided practice, discussions, and a digital satisfaction survey. The outcomes included training materials, a prototype service dashboard, and a digital satisfaction survey instrument. The results indicate that the workshop provided an initial foundation for strengthening AI literacy and introducing practical digital tools to support administrative tasks and public services.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-11-09
DOI
https://doi.org/10.5281/zenodo.24069684
Primary Topic
E-Government and Public Services
Type
article
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WORKSHOP GENERATIVE AI DAN DASHBOARD UNTUK EFISIENSI ADMINISTRASI KANTOR KECAMATAN TAMBUN SELATAN

Abu Khalid Rivai, Muharam Syam Nugraha, Muhamad Sanusi, Idris Susanto et al.
Zenodo (CERN European Organization for Nuclear Research)
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WORKSHOP GENERATIVE AI DAN DASHBOARD UNTUK EFISIENSI ADMINISTRASI KANTOR KECAMATAN TAMBUN SELATAN

Abu Khalid Rivai, Muharam Syam Nugraha, Muhamad Sanusi, Idris Susanto, Muhamad Taufik, Deni Nugraha Haswan, Muhamad Riduan, Ahmad Yazid Hilmi
article en

Abstract

This article presents a community service (PKM) activity in the form of a workshop on Generative Artificial Intelligence (AI) and dashboard development to improve administrative efficiency at the Tambun Selatan Sub-district Office, Bekasi Regency, Indonesia. The workshop aimed to introduce public sector employees to the capabilities, limitations, and safe use of generative AI, as well as provide practical experience in developing a simple public service dashboard. The activities included interactive lectures, live demonstrations, guided practice, discussions, and a digital satisfaction survey. The outcomes included training materials, a prototype service dashboard, and a digital satisfaction survey instrument. The results indicate that the workshop provided an initial foundation for strengthening AI literacy and introducing practical digital tools to support administrative tasks and public services.

Zenodo (CERN European Organization for Nuclear Research)
Universitas Pamulang (ID)
E-Government and Public Services
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