Profit Performance of Nigerian Commercial Banks from Non- Lending Services: The Role of Automated Teller Machines (ATMS) And Point of Sale (POS) Electronic Media

The study examined the role of Automated Teller Machines (ATM) and Point of sale (POS) electronic medium on profit performance of commercial banks in Nigeria between 2009 and 2022. Based on the ex-post facto design, annual time series secondary data extracted from CBN Statistical bulletin in Nigeria was utilised, from the aggregate of the 24 commercial banks operating in Nigeria. The pulled data was analysed using descriptive statistics, while the Ordinary Least Square regression technique was adopted to interrogate the extracted time series data. The OLS regression model results revealed that ATM and POS contributes positively and significantly to the overall profit performance of commercial banks in Nigeria within the study period. Following, it is concluded that the emergence of electronic banking services has significantly shifted and altered the earnings streams of commercial banks from being primarily lending dependent. Profit takings from non-lending banking services in the e-banking services domain contributes significantly to the overall profits of commercial banks. It was recommended among others that stakeholders should invest in advanced security measures for ATM and POS transactions to build customer trust. Ensuring the safety and integrity of electronic transactions can lead to increased usage and, subsequently, higher nonlending service profits