Digital Record-Keeping Systems Required for Enhancing Administrative Decision-Making in Business Education Departments in Tertiary Institutions in Delta State

This study investigated the digital record-keeping systems required for enhancing administrative decision-making in Business Education departments in tertiary institutions in Delta State. The study specifically examined three key components: electronic student record management systems, digital financial record-keeping systems, and electronic document management systems. A descriptive survey research design was adopted for the study. The population comprised 149 Business Education lecturers from five tertiary institutions in Delta State. A census sampling technique was employed, and data were collected using a validated and reliable instrument titled “Digital Record-Keeping Systems and Administrative Decision-Making Questionnaire (DRKS-ADMQ),” with reliability coefficients ranging from 0.85 using Cronbach’s alpha. Mean and standard deviation were used to answer the research questions, while independent samples t-test was used to test the hypotheses at a 0.05 level of significance. The findings revealed that electronic student record management systems, digital financial record-keeping systems, and electronic document management systems are required to a very great extent for enhancing administrative decision-making in Business Education departments. The t-test results further showed no significant difference in the mean responses of Business Educators in Colleges of Education and Universities across all three variables, indicating a consensus in perception regardless of institutional type. The study concluded that effective administrative decision-making in Business Education departments is strongly dependent on the availability and utilisation of integrated digital record-keeping systems. It was therefore recommended that Delta State government should strengthen and fully digitise student record systems. This includes ensuring that admissions data, examination results, academic progress records, and graduation information are properly captured, securely stored, and easily accessible to administrative staff for timely decision-making in all institutions practicing Business Education in the State.