Pengambilan Keputusan Belanja di E-Commerce Menggunakan Metode AHP-TOPSIS Berdasarkan Kriteria Diskon dan Gratis Ongkos Kirim

This study aims to analyze purchasing decision-making in e-commerce using the AHP-TOPSIS method based on discount and free shipping criteria. The alternatives used in this study are Lazada, TikTok Shop, and Shopee. The AHP method is used to determine the criteria weights, while the TOPSIS method is used to rank the best alternatives. The results show that free shipping has the highest weight of 0.504, while discounts have a weight of 0.496. The ranking results show that TikTok Shop ranks first with a preference value of 0.600, followed by Shopee with 0.526 and Lazada with 0.213. Therefore, TikTok Shop is the best alternative based on discount and free shipping criteria.

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Publication Details

Journal
Jurnal Sistem Informasi dan Aplikasi
Published
2026-11-06
DOI
https://doi.org/10.52958/jsia.v4i2.14654
Primary Topic
Multi-Criteria Decision Making
Type
article
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article

Pengambilan Keputusan Belanja di E-Commerce Menggunakan Metode AHP-TOPSIS Berdasarkan Kriteria Diskon dan Gratis Ongkos Kirim

Fathiyah Nopriani, Dwi Agesha, Ramadhan Syahri Indrawan, Zenia Elsah Zatira et al.
Jurnal Sistem Informasi dan Aplikasi
Multi-Criteria Decision Making
article

Pengambilan Keputusan Belanja di E-Commerce Menggunakan Metode AHP-TOPSIS Berdasarkan Kriteria Diskon dan Gratis Ongkos Kirim

Fathiyah Nopriani, Dwi Agesha, Ramadhan Syahri Indrawan, Zenia Elsah Zatira, Zaki Ibnu nagib
article en

Abstract

This study aims to analyze purchasing decision-making in e-commerce using the AHP-TOPSIS method based on discount and free shipping criteria. The alternatives used in this study are Lazada, TikTok Shop, and Shopee. The AHP method is used to determine the criteria weights, while the TOPSIS method is used to rank the best alternatives. The results show that free shipping has the highest weight of 0.504, while discounts have a weight of 0.496. The ranking results show that TikTok Shop ranks first with a preference value of 0.600, followed by Shopee with 0.526 and Lazada with 0.213. Therefore, TikTok Shop is the best alternative based on discount and free shipping criteria.

Jurnal Sistem Informasi dan AplikasiVol. 4(2)
Universitas Islam Negeri Raden Fatah Palembang (ID)
Openalex Percentile: Top 14%
Multi-Criteria Decision Making
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