Hospitality Guest Relations Management: Service Procedures, Complaint Resolution, and Satisfaction Evaluation.

Rachmad, Yoesoep Edhie. 2027. Hospitality Guest Relations Management: Service Procedures, Complaint Resolution, and Satisfaction Evaluation. International Guest Experience Publishers.

Authors

Publication Details

Journal
Open Science Framework
Published
2026-11-07
DOI
https://doi.org/10.17605/osf.io/fdz6a
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
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article

Hospitality Guest Relations Management: Service Procedures, Complaint Resolution, and Satisfaction Evaluation.

Yoesoep Edhie Rachmad
1 links
Open Science Framework
Customer Service Quality and Loyalty
article

Hospitality Guest Relations Management: Service Procedures, Complaint Resolution, and Satisfaction Evaluation.

Yoesoep Edhie Rachmad
article en

Abstract

Rachmad, Yoesoep Edhie. 2027. Hospitality Guest Relations Management: Service Procedures, Complaint Resolution, and Satisfaction Evaluation. International Guest Experience Publishers.

Open Science Framework
Openalex Percentile: Top 11%
Customer Service Quality and Loyalty
DOIOpen Access PDFOpenAlex
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Hospitality Guest Relations Management: Service Procedures, Complaint Resolution, and Satisfaction Evaluation. — Yoesoep Edhie Rachmad · Open Science Framework (2026) | TGRS Research Map | TGRS