Service Excellence Implementation: Procedures for Customer Satisfaction and Organizational Performance

Rachmad, Yoesoep Edhie. 2027. Service Excellence Implementation: Procedures for Customer Satisfaction and Organizational Performance. Universal Service Excellence Press.

Authors

Publication Details

Journal
Open Science Framework
Published
2026-11-07
DOI
https://doi.org/10.17605/osf.io/n5z9a
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
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article

Service Excellence Implementation: Procedures for Customer Satisfaction and Organizational Performance

Yoesoep Edhie Rachmad
6 links
Open Science Framework
Customer Service Quality and Loyalty
article

Service Excellence Implementation: Procedures for Customer Satisfaction and Organizational Performance

Yoesoep Edhie Rachmad
article en

Abstract

Rachmad, Yoesoep Edhie. 2027. Service Excellence Implementation: Procedures for Customer Satisfaction and Organizational Performance. Universal Service Excellence Press.

Open Science Framework
Openalex Percentile: Top 11%
Customer Service Quality and Loyalty
DOIOpen Access PDFOpenAlex
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