Pengaruh Kreativitas, Pelayanan Konsumen, dan Tren Fashion terhadap Keberhasilan Usaha jahit dress wanita Di Kecamatan Matangkuli Kabupaten Aceh Utara

This study aims to examine the influence of creativity, customer service, and fashion trends on the success of women's dress tailoring businesses in Matangkuli District, North Aceh Regency. A quantitative approach was applied to 70 tailoring business owners selected through a saturated sampling (census) technique. Primary data were collected via structured questionnaires and analyzed using multiple linear regression with IBM SPSS version 26.0. The results indicate that creativity has a positive and significant effect on business success (). Customer service also exerts a positive and significant effect (), as do fashion trends (). Simultaneously, the three independent variables significantly affect business success () with a coefficient of determination () of 0.338. This indicates that 33.8% of the variation in business success is explained by creativity, customer service, and fashion trends, while the remaining 66.2% is attributed to other unexamined factors. These findings highlight the strategic importance of enhancing design innovation, service responsiveness, and trend adaptability for micro-scale fashion enterprises.

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Publication Details

Journal
Indonesian Journal of Social Issues
Published
2026-11-07
DOI
https://doi.org/10.66052/p5n6r326
Primary Topic
SMEs Development and Digital Marketing
Type
article
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article

Pengaruh Kreativitas, Pelayanan Konsumen, dan Tren Fashion terhadap Keberhasilan Usaha jahit dress wanita Di Kecamatan Matangkuli Kabupaten Aceh Utara

Wilda Wilda, Agustinawati Agustinawati
2 links
Indonesian Journal of Social Issues
SMEs Development and Digital Marketing
article

Pengaruh Kreativitas, Pelayanan Konsumen, dan Tren Fashion terhadap Keberhasilan Usaha jahit dress wanita Di Kecamatan Matangkuli Kabupaten Aceh Utara

Wilda Wilda, Agustinawati Agustinawati
article en

Abstract

This study aims to examine the influence of creativity, customer service, and fashion trends on the success of women's dress tailoring businesses in Matangkuli District, North Aceh Regency. A quantitative approach was applied to 70 tailoring business owners selected through a saturated sampling (census) technique. Primary data were collected via structured questionnaires and analyzed using multiple linear regression with IBM SPSS version 26.0. The results indicate that creativity has a positive and significant effect on business success (). Customer service also exerts a positive and significant effect (), as do fashion trends (). Simultaneously, the three independent variables significantly affect business success () with a coefficient of determination () of 0.338. This indicates that 33.8% of the variation in business success is explained by creativity, customer service, and fashion trends, while the remaining 66.2% is attributed to other unexamined factors. These findings highlight the strategic importance of enhancing design innovation, service responsiveness, and trend adaptability for micro-scale fashion enterprises.

Indonesian Journal of Social IssuesVol. 1(4)
Malikussaleh University (ID)
Decent work and economic growth
Openalex Percentile: Top 10%
SMEs Development and Digital Marketing
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