Frontline Service Management: Operational Procedures, Employee Training, and Performance Assessment.

Rachmad, Yoesoep Edhie. 2027. Frontline Service Management: Operational Procedures, Employee Training, and Performance Assessment. World Frontline Management Academic Press.

Authors

Publication Details

Journal
Open Science Framework
Published
2026-11-07
DOI
https://doi.org/10.17605/osf.io/wzay2
Primary Topic
Employee Performance and Management
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
article

Frontline Service Management: Operational Procedures, Employee Training, and Performance Assessment.

Yoesoep Edhie Rachmad
Open Science Framework
Employee Performance and Management
article

Frontline Service Management: Operational Procedures, Employee Training, and Performance Assessment.

Yoesoep Edhie Rachmad
article en

Abstract

Rachmad, Yoesoep Edhie. 2027. Frontline Service Management: Operational Procedures, Employee Training, and Performance Assessment. World Frontline Management Academic Press.

Open Science Framework
Openalex Percentile: Top 10%
Employee Performance and Management
DOIOpen Access PDFOpenAlex
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Laika access coming soon