THE LAST CUSTOMER A Thought Experiment on the Economy After Human Labor Becomes Obsolete

Humanoid robots powered by AI could eventually take over almost every human job. They could work in factories, manage warehouses, deliver goods, serve customers, run businesses, and even replace humans in a wide range of professional occupations. Productivity rises. Labor costs fall. Companies no longer need to employ millions of people to maintain their production operations. But this raises a fundamental question: if humans are no longer needed as workers, where will they get the income to buy the goods and services produced by machines? Automation can increase productive capacity while simultaneously threatening the very sources of income that people depend on. Yet those who lose their jobs are also the consumers who have long sustained economic activity. That is where the paradox lies: machines can produce more and more goods, but who will buy them if people lose their purchasing power? THE LAST CUSTOMER is a thought experiment about the future of the economy when AI and humanoid robots take over human jobs. It examines whether an economic system can remain sustainable when human labor is no longer the primary source of people's income and purchasing power. The question is not simply whether technology can replace humans, but how the economy can continue to function when people lose both their role as workers and their ability to remain customers.

Authors

Publication Details

Journal
Open Science Framework
Published
2026-11-06
DOI
https://doi.org/10.17605/osf.io/vqh8c
Primary Topic
Labor market dynamics and wage inequality
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
article

THE LAST CUSTOMER A Thought Experiment on the Economy After Human Labor Becomes Obsolete

Ardi Nurcahya
1 links
Open Science Framework
Labor market dynamics and wage inequality
article

THE LAST CUSTOMER A Thought Experiment on the Economy After Human Labor Becomes Obsolete

Ardi Nurcahya
article en

Abstract

Humanoid robots powered by AI could eventually take over almost every human job. They could work in factories, manage warehouses, deliver goods, serve customers, run businesses, and even replace humans in a wide range of professional occupations. Productivity rises. Labor costs fall. Companies no longer need to employ millions of people to maintain their production operations. But this raises a fundamental question: if humans are no longer needed as workers, where will they get the income to buy the goods and services produced by machines? Automation can increase productive capacity while simultaneously threatening the very sources of income that people depend on. Yet those who lose their jobs are also the consumers who have long sustained economic activity. That is where the paradox lies: machines can produce more and more goods, but who will buy them if people lose their purchasing power? THE LAST CUSTOMER is a thought experiment about the future of the economy when AI and humanoid robots take over human jobs. It examines whether an economic system can remain sustainable when human labor is no longer the primary source of people's income and purchasing power. The question is not simply whether technology can replace humans, but how the economy can continue to function when people lose both their role as workers and their ability to remain customers.

Open Science Framework
Decent work and economic growth
Openalex Percentile: Top 11%
Labor market dynamics and wage inequality
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Laika access coming soon