Assessment of Enterprise Communication Applications on Information Recovery Plan in Tertiary Institutions in Rivers State

ABSTRACT: The study at assessed the applications of enterprise communication on information recovery plan in tertiary institutions in Rivers State. It adopted descriptive design in which the hierarchical or level based assessment of application of enterprise communication on information recovery of tertiary institutions in Rivers State was carried out. The population of the study consisted of 137 administrative secretaries in the offices of Senate Members and Academic Board Members of tertiary institutions in Rivers State. The study limited its assessment of tertiary institutions in Rivers State to Captain Elechi Amadi Polytechnic, Rumuola, Ken Saro Wiwa Polytechnic, Bori, Ignatius Ajuru University of Education, and Rivers State University. The study adopted the census sampling technique in which the entire population of 137 was studied. It decided so as it considered the size as manageable. Out of 137 questionnaires shared online, 109 respondents validly returned copies of the questionnaire and the study used the returned copies for its analysis. The questionnaire instrument was validated by a Senior Lecturer in the department of Measurement and Evaluation at the Niger Delta University, Wilberforce, Island, Bayelsa State, Nigeria. The reliability of the instrument was tested using Cronbach Alpha and obtained .981>.71 indicating that the instrument was reliable. The study used Mean and Standard Deviation to assess or answer the research questions at mean benchmark of 2.5 using the modified Likert scale of Very High extent (4), High extent (3), Low extent (2) and Very low extent (1). Major findings of the study showed low impact applications of enterprise communication applications on information recovery in tertiary education institutions in Rivers State. It concluded that the need for information recovery plan relates to organizational sustainability and continuous business or operations in tertiary institutions in Rivers State no matter any contingent or emergency situation of disaster or loss of record. The study recommended that Management of tertiary institutions in Rivers State should adopt hybrid backup system of cloud hosted and premises based approaches as a matter of policy and that Management should provide computer devices to staff and find the need to train staff on backup information system. Keywords: Enterprise Communication, Information, Recovery Plan, Education, Cloud, Premises.