Hospitality Quality Assurance: Service Standards, Internal Auditing, and Continuous Improvement
Rachmad, Yoesoep Edhie. 2027. Hospitality Quality Assurance: Service Standards, Internal Auditing, and Continuous Improvement. Global Service Quality Academic Press.
Authors
- Yoesoep Edhie Rachmad
Publication Details
- Journal
- Open Science Framework
- Published
- 2026-11-06
- DOI
- https://doi.org/10.17605/osf.io/mdnsz
- Primary Topic
- Customer Service Quality and Loyalty
- Type
- article
- Field-Weighted Citation Impact
- 0.00