Knowledge‐Based Process Assurance: A Stakeholder‐Driven Framework for Internal Control

ABSTRACT UK corporate governance remains on a largely “comply or explain” basis, despite continuing control failures. This paper proposes a Self‐Assurance (SA) paradigm—a decentralised, stakeholder‐centred, knowledge‐management process that embeds control ownership and testing within business operations. Using a conceptual governance lens, a portable SA framework is posited based on role identification within processes and key routines. This is developed through designing process maps and controls that identify risk and align control design with stakeholder needs and their risk ‘appetite’. Drawing on field applications when implementing a Financial Self Assurance process (FSA), observations are made on implementation challenges (culture, capability, systems, reporting) and practical countermeasures (explicit ownership, authority delegation, process mapping, targeted training, and dashboards). This leads to the view that FSA may be characterised as a knowledge‐led business‐friendly route to stronger internal control. The paper's contribution lies in the development of a pragmatic, scalable methodology for organisations to generate defensible control assurance while improving process performance and KM.

Authors

Publication Details

Journal
Knowledge and Process Management
Published
2026-11-06
DOI
https://doi.org/10.1002/kpm.70169
Primary Topic
Accounting and Organizational Management
Type
article
Field-Weighted Citation Impact
0.00
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article

Knowledge‐Based Process Assurance: A Stakeholder‐Driven Framework for Internal Control

Barry Pemberton
Knowledge and Process Management
Accounting and Organizational Management
article

Knowledge‐Based Process Assurance: A Stakeholder‐Driven Framework for Internal Control

Barry Pemberton
article en

Abstract

ABSTRACT UK corporate governance remains on a largely “comply or explain” basis, despite continuing control failures. This paper proposes a Self‐Assurance (SA) paradigm—a decentralised, stakeholder‐centred, knowledge‐management process that embeds control ownership and testing within business operations. Using a conceptual governance lens, a portable SA framework is posited based on role identification within processes and key routines. This is developed through designing process maps and controls that identify risk and align control design with stakeholder needs and their risk ‘appetite’. Drawing on field applications when implementing a Financial Self Assurance process (FSA), observations are made on implementation challenges (culture, capability, systems, reporting) and practical countermeasures (explicit ownership, authority delegation, process mapping, targeted training, and dashboards). This leads to the view that FSA may be characterised as a knowledge‐led business‐friendly route to stronger internal control. The paper's contribution lies in the development of a pragmatic, scalable methodology for organisations to generate defensible control assurance while improving process performance and KM.

Knowledge and Process Management
Peace, justice, and strong institutions
Openalex Percentile: Top 10%
Accounting and Organizational Management
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