Relación entre madurez de la cadena de suministro y bienestar laboral percibido: un análisis PLS-SEM

This study investigated the relationship between supply chain process maturity—measured through the SCOR model (Supply Chain Operations Reference)—and perceived work well-being (BLP). Adopted a quantitative and explanatory approach, Partial Least Squares Structural Equation Modeling (PLS-SEM), was conducted on a sample of 91 logistics workers in Costa Rica. The results confirmed that supply chain maturity exerts a positive and significant effect on BLP (β = 0.446; p < 0.001), explaining approximately 20% of its variance (R^2 = 0.19). This research contributed to literature by expanding the significance of logistical maturity, positioning it not only as a mechanism for operational efficiency but also as a potential organizational resource associated with perceived employee well-being by reducing operational uncertainty.