Coordinated online manipulation in the era of generative AI: emerging challenges

Generative artificial intelligence (GenAI) is rapidly transforming the communicative processes through which coordinated online manipulation is produced, personalized, and coordinated at unprecedented scale, raising growing concerns about its societal implications. This Mini Review critically examines empirical research published during the first 3 years of widespread public accessibility of GenAI to assess how these developments are reshaping Coordinated Inauthentic Behavior (CIB) across different societal domains. Three interconnected developments consistently emerge: the transformation of communicative production through scalable, personalized, and multimodal content generation; increasing AI-assisted coordination of influence campaigns; and new forms of communicative vulnerability associated with increasingly human-like synthetic communication. Together, these developments suggest that coordinated influence is becoming more adaptive, persistent, and difficult to recognize within evolving human–AI communicative configurations. Beyond synthesizing recent empirical evidence, the review identifies emerging conceptual and methodological challenges concerning communicative agency, coordination, and authenticity, while outlining future directions for sociological research. Overall, the growing use of GenAI in evolving CIB poses significant risks to public trust, opinion formation, and democratic discourse, underscoring the urgency of understanding and addressing this rapidly evolving phenomenon.

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Publication Details

Journal
Frontiers in Sociology
Published
2026-11-05
DOI
https://doi.org/10.3389/fsoc.2026.1976855
Primary Topic
Misinformation and Its Impacts
Type
article
Field-Weighted Citation Impact
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article

Coordinated online manipulation in the era of generative AI: emerging challenges

Monica Murero
Frontiers in Sociology
Misinformation and Its Impacts
article

Coordinated online manipulation in the era of generative AI: emerging challenges

Monica Murero
article en

Abstract

Generative artificial intelligence (GenAI) is rapidly transforming the communicative processes through which coordinated online manipulation is produced, personalized, and coordinated at unprecedented scale, raising growing concerns about its societal implications. This Mini Review critically examines empirical research published during the first 3 years of widespread public accessibility of GenAI to assess how these developments are reshaping Coordinated Inauthentic Behavior (CIB) across different societal domains. Three interconnected developments consistently emerge: the transformation of communicative production through scalable, personalized, and multimodal content generation; increasing AI-assisted coordination of influence campaigns; and new forms of communicative vulnerability associated with increasingly human-like synthetic communication. Together, these developments suggest that coordinated influence is becoming more adaptive, persistent, and difficult to recognize within evolving human–AI communicative configurations. Beyond synthesizing recent empirical evidence, the review identifies emerging conceptual and methodological challenges concerning communicative agency, coordination, and authenticity, while outlining future directions for sociological research. Overall, the growing use of GenAI in evolving CIB poses significant risks to public trust, opinion formation, and democratic discourse, underscoring the urgency of understanding and addressing this rapidly evolving phenomenon.

Frontiers in SociologyVol. 11
University of Naples Federico II (IT)
Openalex Percentile: Top 8%
Misinformation and Its Impacts
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