Job Satisfaction and Motivation Among Health Workers of the Salvation Army Hospital, Ajumako, Ghana

Background: Health workers are essential to healthcare delivery, with their job satisfaction and motivation directly impacting performance, productivity, and retention. In Ghana, the healthcare sector faces numerous challenges including staffing shortages and limited resources, particularly in rural areas. The primary goal of this study is to examine the job satisfaction and motivation among health workers in Salvation Army Hospital, Ajumako, Ghana. Methods: A cross-sectional study was conducted on 120 healthcare professionals at the Salvation Army Hospital in Ajumako, Ghana using structured questionnaire based on the Job Satisfaction Survey (JSS) for data collection. Data were analysed using IBM SPSS Version 27 software. Results: The study population comprised 59.2% female and 40.8% male health workers, with nurses (60.8%) and allied health professionals (21.7%) forming the majority. Significant dissatisfaction was observed with 55.8% dissatisfied with their current job roles, 45% finding their work environment unconducive, 54.2% reporting inadequate supervisory support, 49.2% feeling undervalued, and 51.7% dissatisfied with professional development opportunities. Regarding motivation, 59.2% lacked motivation to perform duties effectively, while 46.7% did not find their work personally fulfilling. The Chi-square results showed that age group Age group (p = 0.005), professional cadre (p = 0.012), and years of service (p = 0.003) were significantly associated with job satisfaction, while only years of service (p = 0.012) was significantly associated with motivation. Conclusion: Health workers at the Salvation Army Hospital are experiencing markedly low job satisfaction and motivation. Targeted interventions focusing on improving working conditions, enhancing supervisory support, implementing recognition systems, and expanding professional development opportunities are recommended to address these challenges, may potentially help reducing turnover intentions, and improving healthcare delivery.