Algorithmic management of gig workers: A bibliometric mapping study

Purpose Algorithmic management has emerged as a central construct in gig and platform work, yet its social, thematic, and conceptual developments over time remain inadequately mapped. More critically, how it is positioned relative to control, autonomy, and worker agency lacks systematic examination. To address these gaps, this study adopts Labor Process Theory as an analytical lens, recognizing that managerial control and surveillance are fundamental to capitalist production. Methods A bibliometric analysis was conducted on 167 documents assembled through a PRISMA-adapted screening process from Web of Science and Scopus. Analyses were performed using Bibliometrix in RStudio, employing co-authorship networks, thematic mapping, keyword co-occurrence, and Multiple Correspondence Analysis. Findings The field has expanded rapidly since 2022 yet remains concentrated around a small set of journals, authors, and countries. Thematically, the literature reflects a platform-based, managerial perspective. Worker-oriented concepts enter the field in relation to algorithmic systems rather than anchoring independent conceptual groupings; autonomy serves as the sole substantive worker-side anchor, whereas worker experience and job quality remain at the periphery. Conclusions Findings reveal a conceptual asymmetry privileging managerial control over labor contestation, underscoring the necessity of recentering worker experience in future algorithmic governance research.

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Publication Details

Journal
Human Systems Management
Published
2026-11-04
DOI
https://doi.org/10.1177/01672533261506508
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
0.00
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article

Algorithmic management of gig workers: A bibliometric mapping study

Fatma Halide Kıvrak, Esra Savas
Human Systems Management
Digital Economy and Work Transformation
article

Algorithmic management of gig workers: A bibliometric mapping study

Fatma Halide Kıvrak, Esra Savas
article en

Abstract

Purpose Algorithmic management has emerged as a central construct in gig and platform work, yet its social, thematic, and conceptual developments over time remain inadequately mapped. More critically, how it is positioned relative to control, autonomy, and worker agency lacks systematic examination. To address these gaps, this study adopts Labor Process Theory as an analytical lens, recognizing that managerial control and surveillance are fundamental to capitalist production. Methods A bibliometric analysis was conducted on 167 documents assembled through a PRISMA-adapted screening process from Web of Science and Scopus. Analyses were performed using Bibliometrix in RStudio, employing co-authorship networks, thematic mapping, keyword co-occurrence, and Multiple Correspondence Analysis. Findings The field has expanded rapidly since 2022 yet remains concentrated around a small set of journals, authors, and countries. Thematically, the literature reflects a platform-based, managerial perspective. Worker-oriented concepts enter the field in relation to algorithmic systems rather than anchoring independent conceptual groupings; autonomy serves as the sole substantive worker-side anchor, whereas worker experience and job quality remain at the periphery. Conclusions Findings reveal a conceptual asymmetry privileging managerial control over labor contestation, underscoring the necessity of recentering worker experience in future algorithmic governance research.

Human Systems Management
Ibn Haldun University (TR)
Openalex Percentile: Top 8%
Digital Economy and Work Transformation
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Algorithmic management of gig workers: A bibliometric mapping study — Fatma Halide Kıvrak, Esra Savas · Human Systems Management (2026) | TGRS Research Map | TGRS