E-Governance and Socio-Economic Development in Nasarawa State, Nigeria

The growing use of information and communication technologies (ICTs) in public administration has transformed how governments deliver services and interact with citizens. However, despite Nigeria’s increasing investment in digital governance, questions remain about whether e-governance has generated meaningful socio-economic benefits at the state level. This study examined the impact of e-governance on socio-economic development in Nasarawa State, Nigeria. Guided by the Technological Determinism Theory, the study adopted a mixed-methods research design. Primary data were collected through questionnaires administered to 395 respondents and interviews with 13 key participants, while secondary data were obtained from relevant literature and official documents. Quantitative data were analysed using descriptive statistics, whereas qualitative data were examined through thematic analysis. The findings indicate that e-governance has improved access to public services, enhanced administrative efficiency, increased transparency, and encouraged participation in the digital economy. Nevertheless, these gains are limited by poor internet connectivity, unreliable electricity supply, low digital literacy, and inadequate ICT infrastructure, particularly in rural communities. The study concludes that while e-governance has positively influenced socio-economic development in Nasarawa State, addressing infrastructural and institutional barriers is essential to fully realise its developmental potential. It therefore recommends greater investment in ICT infrastructure and electricity supply, and improved digital literacy.

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Publication Details

Journal
International Journal of Business Ecosystem and Strategy (2687-2293)
Published
2026-11-04
DOI
https://doi.org/10.36096/ijbes.v8i6.1543
Primary Topic
E-Government and Public Services
Type
article
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article

E-Governance and Socio-Economic Development in Nasarawa State, Nigeria

Phemelo Olifile Marumo, Onuk Bulus Ojem, Onuk Maikeffi Odyong
International Journal of Business Ecosystem and Strategy (2687-2293)
E-Government and Public Services
article

E-Governance and Socio-Economic Development in Nasarawa State, Nigeria

Phemelo Olifile Marumo, Onuk Bulus Ojem, Onuk Maikeffi Odyong
article en

Abstract

The growing use of information and communication technologies (ICTs) in public administration has transformed how governments deliver services and interact with citizens. However, despite Nigeria’s increasing investment in digital governance, questions remain about whether e-governance has generated meaningful socio-economic benefits at the state level. This study examined the impact of e-governance on socio-economic development in Nasarawa State, Nigeria. Guided by the Technological Determinism Theory, the study adopted a mixed-methods research design. Primary data were collected through questionnaires administered to 395 respondents and interviews with 13 key participants, while secondary data were obtained from relevant literature and official documents. Quantitative data were analysed using descriptive statistics, whereas qualitative data were examined through thematic analysis. The findings indicate that e-governance has improved access to public services, enhanced administrative efficiency, increased transparency, and encouraged participation in the digital economy. Nevertheless, these gains are limited by poor internet connectivity, unreliable electricity supply, low digital literacy, and inadequate ICT infrastructure, particularly in rural communities. The study concludes that while e-governance has positively influenced socio-economic development in Nasarawa State, addressing infrastructural and institutional barriers is essential to fully realise its developmental potential. It therefore recommends greater investment in ICT infrastructure and electricity supply, and improved digital literacy.

International Journal of Business Ecosystem and Strategy (2687-2293)Vol. 8(6)
North-West University (ZA), Nasarawa State University (NG)
Openalex Percentile: Top 6%
E-Government and Public Services
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E-Governance and Socio-Economic Development in Nasarawa State, Nigeria — Phemelo Olifile Marumo, Onuk Bulus Ojem, et al. · International Journal of Business Ecosystem and Strategy (2687-2293) (2026) | TGRS Research Map | TGRS