Process mining in humanitarian procurement: a scoping review

Purpose Despite its strong potential to optimize business processes, process mining remains largely unexplored in humanitarian operations. Therefore, this study aims to systematically examine the state of research across process mining in procurement and humanitarian procurement analytics and identify complementarities between the two streams. Design/methodology/approach A scoping review methodology was applied to systematically analyze peer-reviewed studies published between January 2015 and August 2025. Following a structured search and screening procedure, 43 studies were analyzed across two themes: process mining in procurement and humanitarian procurement analytics. Findings The study reveals a clear methodological divergence between the two themes. Process mining studies mainly provide descriptive and diagnostic insights using real event-log data, yet rarely extend to predictive or prescriptive analytics. In contrast, humanitarian procurement research advances prescriptive models but mainly relies on simulated or parameterized data. Predictive applications remain underdeveloped across both themes, while prescriptive models in humanitarian procurement are rarely validated using operational data. The comparison shows that process-mining capabilities, including compliance checking, bottleneck analysis, anomaly detection and process-variant analysis, could provide empirical evidence to complement existing decision-oriented models. Originality/value The main contribution of this work is the identification of four cross-cutting themes: compliance and transparency, efficiency and performance, risk, resilience and sustainability and methodological robustness. By linking process-mining capabilities to specific humanitarian procurement challenges and identifying practical conditions for their application, the review provides a foundation for developing more integrated and empirically grounded approaches.

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Publication Details

Journal
Journal of Humanitarian Logistics and Supply Chain Management
Published
2026-11-04
DOI
https://doi.org/10.1108/jhlscm-03-2026-0056
Primary Topic
Business Process Modeling and Analysis
Type
article
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article

Process mining in humanitarian procurement: a scoping review

Nour Damer, Fadi Taher Qutaishat, Luay Ahmad Anaya, Hana Arrfou
Journal of Humanitarian Logistics and Supply Chain Management
Business Process Modeling and Analysis
article

Process mining in humanitarian procurement: a scoping review

Nour Damer, Fadi Taher Qutaishat, Luay Ahmad Anaya, Hana Arrfou
article en

Abstract

Purpose Despite its strong potential to optimize business processes, process mining remains largely unexplored in humanitarian operations. Therefore, this study aims to systematically examine the state of research across process mining in procurement and humanitarian procurement analytics and identify complementarities between the two streams. Design/methodology/approach A scoping review methodology was applied to systematically analyze peer-reviewed studies published between January 2015 and August 2025. Following a structured search and screening procedure, 43 studies were analyzed across two themes: process mining in procurement and humanitarian procurement analytics. Findings The study reveals a clear methodological divergence between the two themes. Process mining studies mainly provide descriptive and diagnostic insights using real event-log data, yet rarely extend to predictive or prescriptive analytics. In contrast, humanitarian procurement research advances prescriptive models but mainly relies on simulated or parameterized data. Predictive applications remain underdeveloped across both themes, while prescriptive models in humanitarian procurement are rarely validated using operational data. The comparison shows that process-mining capabilities, including compliance checking, bottleneck analysis, anomaly detection and process-variant analysis, could provide empirical evidence to complement existing decision-oriented models. Originality/value The main contribution of this work is the identification of four cross-cutting themes: compliance and transparency, efficiency and performance, risk, resilience and sustainability and methodological robustness. By linking process-mining capabilities to specific humanitarian procurement challenges and identifying practical conditions for their application, the review provides a foundation for developing more integrated and empirically grounded approaches.

Journal of Humanitarian Logistics and Supply Chain Management
Princess Sumaya University for Technology (JO), Community College of Qatar (QA)
Openalex Percentile: Top 9%
Business Process Modeling and Analysis
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