How to deal with anger from patients and relatives

Tips on recognising the signs of rising anger, maintaining your professionalism and using de-escalation techniques

Authors

Publication Details

Journal
Nursing Standard
Published
2026-11-04
DOI
https://doi.org/10.7748/ns.41.11.34.s14
Primary Topic
Workplace Violence and Bullying
Type
article
Field-Weighted Citation Impact
0.00
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article

How to deal with anger from patients and relatives

Lynne Pearce
Nursing Standard
Workplace Violence and Bullying
article

How to deal with anger from patients and relatives

Lynne Pearce
article en

Abstract

Tips on recognising the signs of rising anger, maintaining your professionalism and using de-escalation techniques

Nursing StandardVol. 41(11)
Openalex Percentile: Top 8%
Workplace Violence and Bullying
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How to deal with anger from patients and relatives — Lynne Pearce · Nursing Standard (2026) | TGRS Research Map | TGRS