Reimagining Talent Management Practices in South African Municipality for a Future-Driven Public Workforce

Municipalities in South Africa are increasingly pressured to reform their talent management practices amidst challenges such as skills shortages, digital transformation, and an ageing workforce. Traditional public sector human resource models are proving inadequate to meet the demands of a dynamic, future-driven service environment. There is a critical need to reimagine talent strategies that can build agile, competent, and future-ready public workforces.This study aimed to explore and evaluate current talent management practices within South African municipalities and to identify innovative, sustainable strategies that support workforce readiness for future public service demands. It specifically examined recruitment, retention, development, and strategic alignment of talent within the context of evolving governance and digital requirements. A qualitative research methodology was employed, using semi-structured interviews with 15 HR practitioners and senior municipal officials across selected municipalities. Data were analysed using thematic analysis, supported by NVivo software. The study was guided by the Strategic Human Resource Management (SHRM) theoretical framework and adhered to Lincoln and Guba’s criteria for trustworthiness. Findings reveal fragmented talent practices, limited succession planning, inadequate digital readiness, and minimal integration of future-focused competencies. However, initiatives such as continuous training, mentorship, inclusive recruitment, and e-governance integration were identified as potential levers for transformation. To build a resilient and high-performing municipal workforce, municipalities must adopt strategic, innovation-oriented talent management practices aligned with future-of-work paradigms. This study offers practical recommendations for aligning municipal HR practices with digital transformation, workforce renewal, and sustainable service delivery imperatives.