When Loneliness Becomes a Consumer Welfare Risk: Symptom‐Level and Neurocognitive Evidence From Compulsive Buying

ABSTRACT Loneliness may become a consumer welfare risk when compensatory buying becomes poorly regulated. Study 1 analyzed survey data from 2433 university consumers. After adjustment for age and gender, impulsive buying tendency statistically accounted for the association between loneliness and compulsive buying (indirect effect = 0.140, 95% CI [0.113, 0.168]), but not the association with life satisfaction; the compulsive‐buying association was stronger among women. Item‐level analyses highlighted spontaneous, action‐oriented, and reckless buying. Study 2 analyzed resting‐state functional magnetic resonance imaging data from 89 participants. Among men, the default mode network was the only network nominally associated with both loneliness and compulsive buying. A targeted post hoc model yielded a statistically significant indirect effect through default mode network activity (0.223, 95% CI [0.017, 0.534]), although component correlations did not survive full‐family correction. Thus, the neural pathway remains exploratory. Together, the findings identify a buying‐dysregulation pathway and a complementary exploratory neurocognitive pathway.

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Publication Details

Journal
Journal of Consumer Affairs
Published
2026-11-03
DOI
https://doi.org/10.1111/joca.70082
Primary Topic
Consumer Retail Behavior Studies
Type
article
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article

When Loneliness Becomes a Consumer Welfare Risk: Symptom‐Level and Neurocognitive Evidence From Compulsive Buying

Hui Zheng, M H Hu, Zhoukang Wu, Wei Lyu et al.
Journal of Consumer Affairs
Consumer Retail Behavior Studies
article

When Loneliness Becomes a Consumer Welfare Risk: Symptom‐Level and Neurocognitive Evidence From Compulsive Buying

Hui Zheng, M H Hu, Zhoukang Wu, Wei Lyu, Yu‐chang Hua, Jian‐xia Lu
article en

Abstract

ABSTRACT Loneliness may become a consumer welfare risk when compensatory buying becomes poorly regulated. Study 1 analyzed survey data from 2433 university consumers. After adjustment for age and gender, impulsive buying tendency statistically accounted for the association between loneliness and compulsive buying (indirect effect = 0.140, 95% CI [0.113, 0.168]), but not the association with life satisfaction; the compulsive‐buying association was stronger among women. Item‐level analyses highlighted spontaneous, action‐oriented, and reckless buying. Study 2 analyzed resting‐state functional magnetic resonance imaging data from 89 participants. Among men, the default mode network was the only network nominally associated with both loneliness and compulsive buying. A targeted post hoc model yielded a statistically significant indirect effect through default mode network activity (0.223, 95% CI [0.017, 0.534]), although component correlations did not survive full‐family correction. Thus, the neural pathway remains exploratory. Together, the findings identify a buying‐dysregulation pathway and a complementary exploratory neurocognitive pathway.

Journal of Consumer AffairsVol. 60(4)
University of Science and Technology of China (CN), Nanjing Normal University (CN), Shanghai Jiao Tong University (CN), Shanghai Mental Health Center (CN), Jiangsu Vocational College of Medicine (CN), Yancheng Third People's Hospital (CN), Shanghai Key Laboratory of Psychotic Disorders (CN)
Openalex Percentile: Top 9%
Consumer Retail Behavior Studies
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