Communication Stops Passing Through People

This essay argues that communication inside a company, and between companies, is about to stop passing through people. Each person will have an agent of their own, a digital copy that keeps their way of working from one task to the next, and those agents will carry information between them. The central claim is that the burden of being understood moves from the speaker to the listener: the sender's agent passes on the full information untouched, and the receiver's agent explains it to its person the way that person understands things. Drawing on the author's own daily practice, it sets out what this saves, what it costs in belonging, how it extends between companies, and the risks of data and intent leaking across roles. It answers the objection that an agent's mistake could travel unchecked by keeping the person where decisions are made: the agent prepares and proposes, the person signs. It closes on the consequence that matters, that when the channel stops being poor the scarce thing is no longer explaining well but choosing well, which moves a person's work from execution to intention.

Authors

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-11-03
DOI
https://doi.org/10.5281/zenodo.23922798
Primary Topic
Information Systems Theories and Implementation
Type
article
Field-Weighted Citation Impact
0.00
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article

Communication Stops Passing Through People

Isaac Correa
Zenodo (CERN European Organization for Nuclear Research)
Information Systems Theories and Implementation
article

Communication Stops Passing Through People

Isaac Correa
article en

Abstract

This essay argues that communication inside a company, and between companies, is about to stop passing through people. Each person will have an agent of their own, a digital copy that keeps their way of working from one task to the next, and those agents will carry information between them. The central claim is that the burden of being understood moves from the speaker to the listener: the sender's agent passes on the full information untouched, and the receiver's agent explains it to its person the way that person understands things. Drawing on the author's own daily practice, it sets out what this saves, what it costs in belonging, how it extends between companies, and the risks of data and intent leaking across roles. It answers the objection that an agent's mistake could travel unchecked by keeping the person where decisions are made: the agent prepares and proposes, the person signs. It closes on the consequence that matters, that when the channel stops being poor the scarce thing is no longer explaining well but choosing well, which moves a person's work from execution to intention.

Zenodo (CERN European Organization for Nuclear Research)
Openalex Percentile: Top 8%
Information Systems Theories and Implementation
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