AI as an enabler for academic libraries: A case study of Rhodes University Library

AI as an enabler for academic libraries, examining frameworks guiding AI implementation, was explored in this study. A single case study was selected for the study. The findings revealed a significant lack of awareness among library staff, especially students, regarding the ethical implications of AI use. Students not being adequately informed about plagiarism and the reliability of AI-generated content was identified as a concern. This leads to unethical practices, necessitating comprehensive training programmes for ethical use. Non-existent AI guidelines in libraries were identified; however, they exist in universities but do not cover libraries. Shortage of AI-skilled personnel and uncertainty about which AI tools to adopt for the library were identified. Despite these challenges, the potential benefits are significant. Through developing and use of a comprehensive framework, AI can enhance students' critical thinking and writing skills, as well as operational efficiency, by automating routine tasks, enabling library staff to focus on more complex activities.