DE LA PERCEPCIÓN A LA PRÁCTICA: CÓDIGOS DE ÉTICA, CAPACITACIÓN Y CONDUCTAS ÉTICAS EN EMPRESAS DE ÚRSULO GALVÁN, VERACRUZ

This study analyzes the presence of codes of ethics, the level of staff knowledge and training, as well as ethical behaviors reported by companies in the municipality of Úrsulo Galván, Veracruz. The study builds on previous research on the importance of professional ethics in the business environment and examines ethical regulation mechanisms related to respect, confidentiality, ethical leadership, and decision-making. A quantitative, descriptive, cross-sectional approach was employed. The population consisted of 127 companies registered in the municipality, from which 100 valid questionnaires were obtained. The instrument used a Likert-type scale to identify the existence of codes or regulations, staff knowledge and training, as well as ethical practices. The results show that 68% of companies have these mechanisms, 55% are aware of them, and 45% have received training. It is concluded that strengthening training and the internalization of organizational ethical principles is necessary.