Data Product Success Metrics: Why They're Misleading

High adoption rates and satisfaction scores can mask serious problems. A 372-user platform with 94% approval actually slowed decisions by 11 days and created 47 competing workflows. Real data product success requires measuring business outcomes, not just user engagement. Full article: https://davidohnstad.com/data-product-success-metrics-misleading/

Authors

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-11-02
DOI
https://doi.org/10.5281/zenodo.23893235
Primary Topic
Big Data and Business Intelligence
Type
article
Field-Weighted Citation Impact
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article

Data Product Success Metrics: Why They're Misleading

David Ohnstad
8 links
Zenodo (CERN European Organization for Nuclear Research)
Big Data and Business Intelligence
article

Data Product Success Metrics: Why They're Misleading

David Ohnstad
article en

Abstract

High adoption rates and satisfaction scores can mask serious problems. A 372-user platform with 94% approval actually slowed decisions by 11 days and created 47 competing workflows. Real data product success requires measuring business outcomes, not just user engagement. Full article: https://davidohnstad.com/data-product-success-metrics-misleading/

Zenodo (CERN European Organization for Nuclear Research)
Openalex Percentile: Top 10%
Big Data and Business Intelligence
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Data Product Success Metrics: Why They're Misleading — David Ohnstad · Zenodo (CERN European Organization for Nuclear Research) (2026) | TGRS Research Map | TGRS