Chatbot wait time: verifying a 3-second vs 9-second delay trial

Compare empathetic response latency in mental-health chatbots using a 2026 randomized trial of 3-second versus 9-second delays. Independent technical note mirroring the canonical version: https://aimentalhealthadvisor.com/blog/chatbot-wait-time-verifying-a-3-second-vs-9-second-delay-trial.php Sources consulted: https://www.bluusun.com/

Authors

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-11-01
DOI
https://doi.org/10.5281/zenodo.23875534
Primary Topic
Digital Mental Health Interventions
Type
preprint
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preprint

Chatbot wait time: verifying a 3-second vs 9-second delay trial

Brandon Myers
Zenodo (CERN European Organization for Nuclear Research)
Digital Mental Health Interventions
preprint

Chatbot wait time: verifying a 3-second vs 9-second delay trial

Brandon Myers
preprint en

Abstract

Compare empathetic response latency in mental-health chatbots using a 2026 randomized trial of 3-second versus 9-second delays. Independent technical note mirroring the canonical version: https://aimentalhealthadvisor.com/blog/chatbot-wait-time-verifying-a-3-second-vs-9-second-delay-trial.php Sources consulted: https://www.bluusun.com/

Zenodo (CERN European Organization for Nuclear Research)
Digital Mental Health Interventions
DOIOpen Access PDFOpenAlex
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Chatbot wait time: verifying a 3-second vs 9-second delay trial — Brandon Myers · Zenodo (CERN European Organization for Nuclear Research) (2026) | TGRS Research Map | TGRS