A Theoretical Review of Information and Communication Technology in Public Library Services

The purpose of the study was to examine information and communication technology in public library services. A study of University of Calabar and University of Uyo Library. This study adopted qualitative research methods. Information was gathered using textbooks, journals, published and unpublished journals, libraries and internet applications. Based on the theoretical review, the findings revealed thus; Library users are generally not satisfied with availability of ICT facilities in public libraries in Nigeria; Staff perceived benefits of utilizing ICTs in public libraries in Nigeria were many, with the highest rating for provision of speedy and easy access to information and for provision of more up-to-date information; the use of ICT facilities is low for library operations in public libraries in Nigeria, but is more noticeable in library administration and management and accessing online resources; library users utilize ICT facilities in public libraries in Nigeria more for accessing educational information for selfdevelopment; other uses are keeping abreast of current events, Internet browsing, downloading information for personal use, and word processing. The study concluded that ICT facilities available in public libraries in Nigeria are mostly computer facilities and audio-visual media/equipment and are utilized more in library administration and management. It was recommended that public libraries should partner with other agencies in ensuring the provision of ICT facilities in their libraries. Finally, workshops/seminars on ICT literacy and skills should be organized on regular basis for library users by public libraries.