Hubungan Daya Tarik Pesan Rasional dalam Iklan Skincare dengan Sikap Konsumen Gen Z di Surabaya

The rapid development of Indonesia's skincare industry has intensified competition through various marketing communication strategies. The phenomenon of science washing has made Generation Z increasingly critical in evaluating product claims, making rational message appeal a key factor in shaping consumer attitudes. This study aims to analyze the relationship between rational message appeal in skincare advertisements and the attitudes of Generation Z consumers in Surabaya. Using a quantitative associative approach, data were collected via an online questionnaire from 143 purposively sampled respondents. Data analysis involved validity, reliability, normality, linearity tests, Pearson and Spearman correlation, and simple linear regression. The results reveal a highly significant positive relationship (r=0.943, p<0.001), indicating that factual, evidence-based information effectively influences Generation Z's attitudes through the central route of the Elaboration Likelihood Model (ELM).

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Publication Details

Journal
Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi)
Published
2026-11-01
DOI
https://doi.org/10.35870/jtik.v11i1.7946
Primary Topic
Consumer Perception and Purchasing Behavior
Type
article
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article

Hubungan Daya Tarik Pesan Rasional dalam Iklan Skincare dengan Sikap Konsumen Gen Z di Surabaya

Yudiana Indriastuti, Alexa Nova Andreas
2 links
Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi)
Consumer Perception and Purchasing Behavior
article

Hubungan Daya Tarik Pesan Rasional dalam Iklan Skincare dengan Sikap Konsumen Gen Z di Surabaya

Yudiana Indriastuti, Alexa Nova Andreas
article en

Abstract

The rapid development of Indonesia's skincare industry has intensified competition through various marketing communication strategies. The phenomenon of science washing has made Generation Z increasingly critical in evaluating product claims, making rational message appeal a key factor in shaping consumer attitudes. This study aims to analyze the relationship between rational message appeal in skincare advertisements and the attitudes of Generation Z consumers in Surabaya. Using a quantitative associative approach, data were collected via an online questionnaire from 143 purposively sampled respondents. Data analysis involved validity, reliability, normality, linearity tests, Pearson and Spearman correlation, and simple linear regression. The results reveal a highly significant positive relationship (r=0.943, p<0.001), indicating that factual, evidence-based information effectively influences Generation Z's attitudes through the central route of the Elaboration Likelihood Model (ELM).

Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi)Vol. 11(1)
University of Pembangunan Nasional Veteran Jawa Timur (ID)
Openalex Percentile: Top 6%
Consumer Perception and Purchasing Behavior
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Hubungan Daya Tarik Pesan Rasional dalam Iklan Skincare dengan Sikap Konsumen Gen Z di Surabaya — Yudiana Indriastuti, Alexa Nova Andreas · Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) (2026) | TGRS Research Map | TGRS