Behavioral Session Segmentation and Leakage-Safe Purchase-Intent Modeling: A Methodological Framework
Background: E-commerce clickstream records can be used to describe browsing patterns and to develop session-level purchase-intent classifiers, but conclusions about predictive effectiveness require estimates obtained on observations excluded from every training step.Objectives: This methodological study specifies a sequential Hybrid Hierarchical Machine Learning (HH-ML) framework for behavioral session segmentation and cross-fitted purchase-intent modeling.Methods: The reference dataset is the UCI Online Shoppers Purchasing Intention benchmark, with 12,330 distinct sessions, 17 predictors, and a binary Revenue outcome; 1,908 sessions (15.47%) are purchase-positive. The descriptive segmentation analysis compares standardized engagement-feature K-Means with K-Means on a four-dimensional deep-autoencoder embedding. The proposed predictive design combines a global LightGBM classifier, eligible segment-specific experts, and a logistic second-level model fitted from strictly inner-fold out-of-fold probabilities. The specification defines nested representation fitting, numerical expert-support rules, fixed training budgets, a decision threshold, matched ablations, probabilistic scores, cluster-stability analyses, and paired statistical inference.Results: Previously documented, full-data clustering summaries are separated from any test-fold evidence: reported best silhouettes are 0.494 at three clusters for classical K-Means and 0.658 at two clusters for the embedding approach, a contrast confounded by different cluster counts. The available empirical evidence supports only descriptive session profiles; no comparative purchase-intent performance or calibration result is established by those profiles.Conclusions: This article characterizes a reproducible evaluation framework rather than claiming demonstrated predictive superiority or deployment readiness.
Authors
- Tareq Nael Hashem (ORCID: https://orcid.org/0000-0001-9564-931X)
- Ravi Kiran Pagidi (ORCID: https://orcid.org/0009-0000-1675-5238)
- Ravi Teja Reddy Mandala (ORCID: https://orcid.org/0009-0003-0313-4864)
- Maulik Bhatt (ORCID: https://orcid.org/0009-0005-0356-7656)
- Ranjit Kumar Reddy Ponugoti (ORCID: https://orcid.org/0009-0001-2492-7236)
- Prasad Bheemavarapu (ORCID: https://orcid.org/0009-0006-1413-6541)
- Akhilesh Rao Meesala (ORCID: https://orcid.org/0009-0001-4839-5510)
Institutions
- Jawaharlal Nehru Technological University, Hyderabad (IN)
- Amazon (United States) (US)
- Oracle (United States) (US)
- Applied Science Private University (JO)
- Expedia Group (United States) (US)
Publication Details
- Journal
- Journal of Computers Mechanical and Management
- Published
- 2026-10-31
- DOI
- https://doi.org/10.57159/jcmm.5.5.261319
- Primary Topic
- Customer churn and segmentation
- Type
- article
- Field-Weighted Citation Impact
- 0.00