Behavioral Session Segmentation and Leakage-Safe Purchase-Intent Modeling: A Methodological Framework

Background: E-commerce clickstream records can be used to describe browsing patterns and to develop session-level purchase-intent classifiers, but conclusions about predictive effectiveness require estimates obtained on observations excluded from every training step.Objectives: This methodological study specifies a sequential Hybrid Hierarchical Machine Learning (HH-ML) framework for behavioral session segmentation and cross-fitted purchase-intent modeling.Methods: The reference dataset is the UCI Online Shoppers Purchasing Intention benchmark, with 12,330 distinct sessions, 17 predictors, and a binary Revenue outcome; 1,908 sessions (15.47%) are purchase-positive. The descriptive segmentation analysis compares standardized engagement-feature K-Means with K-Means on a four-dimensional deep-autoencoder embedding. The proposed predictive design combines a global LightGBM classifier, eligible segment-specific experts, and a logistic second-level model fitted from strictly inner-fold out-of-fold probabilities. The specification defines nested representation fitting, numerical expert-support rules, fixed training budgets, a decision threshold, matched ablations, probabilistic scores, cluster-stability analyses, and paired statistical inference.Results: Previously documented, full-data clustering summaries are separated from any test-fold evidence: reported best silhouettes are 0.494 at three clusters for classical K-Means and 0.658 at two clusters for the embedding approach, a contrast confounded by different cluster counts. The available empirical evidence supports only descriptive session profiles; no comparative purchase-intent performance or calibration result is established by those profiles.Conclusions: This article characterizes a reproducible evaluation framework rather than claiming demonstrated predictive superiority or deployment readiness.

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Publication Details

Journal
Journal of Computers Mechanical and Management
Published
2026-10-31
DOI
https://doi.org/10.57159/jcmm.5.5.261319
Primary Topic
Customer churn and segmentation
Type
article
Field-Weighted Citation Impact
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article

Behavioral Session Segmentation and Leakage-Safe Purchase-Intent Modeling: A Methodological Framework

Tareq Nael Hashem, Ravi Kiran Pagidi, Ravi Teja Reddy Mandala, Maulik Bhatt et al.
Journal of Computers Mechanical and Management
Customer churn and segmentation
article

Behavioral Session Segmentation and Leakage-Safe Purchase-Intent Modeling: A Methodological Framework

Tareq Nael Hashem, Ravi Kiran Pagidi, Ravi Teja Reddy Mandala, Maulik Bhatt, Ranjit Kumar Reddy Ponugoti, Prasad Bheemavarapu, Akhilesh Rao Meesala
article en

Abstract

Background: E-commerce clickstream records can be used to describe browsing patterns and to develop session-level purchase-intent classifiers, but conclusions about predictive effectiveness require estimates obtained on observations excluded from every training step.Objectives: This methodological study specifies a sequential Hybrid Hierarchical Machine Learning (HH-ML) framework for behavioral session segmentation and cross-fitted purchase-intent modeling.Methods: The reference dataset is the UCI Online Shoppers Purchasing Intention benchmark, with 12,330 distinct sessions, 17 predictors, and a binary Revenue outcome; 1,908 sessions (15.47%) are purchase-positive. The descriptive segmentation analysis compares standardized engagement-feature K-Means with K-Means on a four-dimensional deep-autoencoder embedding. The proposed predictive design combines a global LightGBM classifier, eligible segment-specific experts, and a logistic second-level model fitted from strictly inner-fold out-of-fold probabilities. The specification defines nested representation fitting, numerical expert-support rules, fixed training budgets, a decision threshold, matched ablations, probabilistic scores, cluster-stability analyses, and paired statistical inference.Results: Previously documented, full-data clustering summaries are separated from any test-fold evidence: reported best silhouettes are 0.494 at three clusters for classical K-Means and 0.658 at two clusters for the embedding approach, a contrast confounded by different cluster counts. The available empirical evidence supports only descriptive session profiles; no comparative purchase-intent performance or calibration result is established by those profiles.Conclusions: This article characterizes a reproducible evaluation framework rather than claiming demonstrated predictive superiority or deployment readiness.

Journal of Computers Mechanical and ManagementVol. 5(5)
Jawaharlal Nehru Technological University, Hyderabad (IN), Amazon (United States) (US), Oracle (United States) (US), Applied Science Private University (JO), Expedia Group (United States) (US)
Openalex Percentile: Top 6%
Customer churn and segmentation
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