Developing and Implementing an Organizational Restructure

In fall 2021 the University of Houston Libraries dissolved its Liaison Services department and subject librarian model. In its place three librarian-domain-specific departments were created: Collections Strategies & Services, Research Services, and Teaching & Learning. This significant organizational restructure re-envisioned the roles and responsibilities of librarians and introduced a functional model of librarianship and library services through an inclusive, collaborative process where all librarians in the department had the opportunity to express their professional aspirations and provide input on future organizational structures. Although not unique, this functional model is rare in academic libraries, where the liaison model is often deeply entrenched into organizational structures and librarian professional identities. This case study details the ideation, implementation, and outcome of this restructure, with transferable insights for others considering organizational changes or restructures.

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Publication Details

Journal
Library Leadership & Management
Published
2026-10-29
DOI
https://doi.org/10.5860/llm.v39i3.7704
Primary Topic
Library Science and Information
Type
article
Field-Weighted Citation Impact
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article

Developing and Implementing an Organizational Restructure

Veronica Arellano Douglas, Kerry M. Creelman
Library Leadership & Management
Library Science and Information
article

Developing and Implementing an Organizational Restructure

Veronica Arellano Douglas, Kerry M. Creelman
article en

Abstract

In fall 2021 the University of Houston Libraries dissolved its Liaison Services department and subject librarian model. In its place three librarian-domain-specific departments were created: Collections Strategies & Services, Research Services, and Teaching & Learning. This significant organizational restructure re-envisioned the roles and responsibilities of librarians and introduced a functional model of librarianship and library services through an inclusive, collaborative process where all librarians in the department had the opportunity to express their professional aspirations and provide input on future organizational structures. Although not unique, this functional model is rare in academic libraries, where the liaison model is often deeply entrenched into organizational structures and librarian professional identities. This case study details the ideation, implementation, and outcome of this restructure, with transferable insights for others considering organizational changes or restructures.

Library Leadership & ManagementVol. 39(3)
Openalex Percentile: Top 6%
Library Science and Information
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Developing and Implementing an Organizational Restructure — Veronica Arellano Douglas, Kerry M. Creelman · Library Leadership & Management (2026) | TGRS Research Map | TGRS