Bun.Kar – weaving business and lives through practicing effectuation principles

Learning outcomes By the end of the discussion, students should be able to: Case overview/synopsis This case follows Bun.kar, a social enterprise founded by journalist-turned-entrepreneur Shambhavi to revive Nathnagar’s weaving tradition in Bihar while creating steady livelihoods for marginalized artisans. The venture emerges through effectuation: starting with available means (her storytelling skills, trust-based networks and a prior connection with master weaver Sanju), experimenting with low-cost social media sales, and stitching together early partners who co-create designs and demand. Initial traction comes quickly – Instagram and Facebook posts convert into dozens of orders, validating appetite for handwoven sarees and lighter accessories (stoles, dupattas) that fit modern wardrobes. Growth, however, exposes fault lines typical of craft clusters in emerging markets. Under-pricing, variable yarn quality, uneven skills and distance-driven miscommunication lead to delivery delays and quality complaints. Shambhavi discovers that informal workarounds untrained helpers hired to meet spikes in demand – erode reliability. These frictions reflect institutional voids (thin logistics, weak training pipelines, limited digital proficiency) that raise the transaction costs of scaling impact. Competitively, Bun.kar is squeezed between low-cost machine-made substitutes and better-resourced handloom and online brands, so institutional voids translate into a direct reliability and cost disadvantage. As revenues approach INR 10,00,000, Shambhavi confronts two strategic dilemmas: The case highlights the challenges of scaling a purpose-driven venture in an emerging market characterized by resource constraints, digital divides and cultural complexity. Complexity academic level Subject code CSS3: Entrepreneurship.