Cost per Verified Task: Replay-Based Evaluation of Back-Office Agents

Cost per attempted task can conceal expensive failures. We study cost per verified success on 30 synthetic back-office tasks, using deterministic replay of file and customer-record operations. A privileged oracle completes every task (95% Wilson interval: 88.6-100.0%); each of six trivial policies completes none (0.0-11.4%). Ninety invalid-trace probes fail verification. A simulated population sweep compares direct execution with a redundant read-only control under a fixed artificial token tariff. The control preserves success and doubles assumed cost per success. These results validate accounting and replay behavior, not learned-agent ability or provider prices. No hosted model or human study is included.

Authors

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-10-29
DOI
https://doi.org/10.5281/zenodo.23752392
Primary Topic
Robotic Process Automation Applications
Type
preprint
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preprint

Cost per Verified Task: Replay-Based Evaluation of Back-Office Agents

Pooria Arab
2 links
Zenodo (CERN European Organization for Nuclear Research)
Robotic Process Automation Applications
preprint

Cost per Verified Task: Replay-Based Evaluation of Back-Office Agents

Pooria Arab
preprint en

Abstract

Cost per attempted task can conceal expensive failures. We study cost per verified success on 30 synthetic back-office tasks, using deterministic replay of file and customer-record operations. A privileged oracle completes every task (95% Wilson interval: 88.6-100.0%); each of six trivial policies completes none (0.0-11.4%). Ninety invalid-trace probes fail verification. A simulated population sweep compares direct execution with a redundant read-only control under a fixed artificial token tariff. The control preserves success and doubles assumed cost per success. These results validate accounting and replay behavior, not learned-agent ability or provider prices. No hosted model or human study is included.

Zenodo (CERN European Organization for Nuclear Research)
Robotic Process Automation Applications
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