How Does Nurse-to-Patient Ratio Impact Patient Satisfaction?

This evidence-based practice project examined the relationship between nurse-to-patient ratios and patient satisfaction. A review of current literature, guided by Jean Watson's Theory of Human Caring and the Plan-Do-Study-Act (PDSA) quality improvement framework, found that lower nurse-to-patient ratios are associated with improved communication, higher patient satisfaction, better patient outcomes, and increased patient safety. Based on these findings, recommendations and a Safe Nurse-to-Patient Staffing Policy were proposed to support acuity-based staffing, enhance quality of care, and improve both patient and nursing outcomes.