Workplace Adaptability and Development in Hybrid Environments: The Role of Cultural Intelligence, E‐Leadership and Psychological Well‐Being

ABSTRACT This study investigates how cultural intelligence (CQ), e‐leadership (EL) and psychological well‐being (PWB) influence perceived job performance (PJP) within hybrid work environments. It also examines the mediating effects of EL and PWB, offering insights into workplace adaptability and psychological development in culturally diverse settings. A quantitative survey was conducted with 303 full‐time employees in India who work in hybrid arrangements. The snowball sampling method was used for data collection, where existing subjects recruit future subjects from among their acquaintances. Using Partial Least Squares Structural Equation Modelling (PLS‐SEM), the study tested both direct and indirect pathways among CQ, EL, PWB and PJP. The analysis revealed that CQ significantly enhances EL and PWB. Both EL and PWB positively influence PJP, and they partially mediate the relationship between CQ and PJP. These results demonstrate how culturally and psychologically adaptive traits shape performance in modern work environments. Situated within Social Cognitive Theory and enriched by principles of developmental psychology, the study positions CQ, EL and PWB as adaptive resources that support personal growth, self‐efficacy and role performance across the adult life course in hybrid professional settings. The findings may help educational institutions design staff‐development programmes focusing on CQ, digital leadership and PWB. However, further research with education‐sector employees is needed to confirm their applicability. These findings inform not only managerial practice but also the broader conversation on employee development in the digital age. This study bridges organizational behaviour and human development theory, offering a holistic view of how culturally intelligent, psychologically resilient individuals thrive in hybrid environments. It emphasizes psychological adaptability as a key component of workforce sustainability and developmental success.