Human-centered economy: Conceptual features of developing a system for training and promoting management personnel – Considering hotel business as a case study

Subject. Problems of managing human resources in economic entities. Objectives. Development of a conceptual model for the training system of managerial staff for hotel businesses, reflecting the characteristics of modern business conditions. Methods. Content analysis, comparative analysis. Results. A model has been developed that takes into account the specifics of the hotel business and focuses on the partnership between the manager and the business owner. Conclusions. The research results can be taken into account when developing programs for the overall tourism industry and, in particular, the hospitality sector.