The Effect of Work Agility and Social Support on Employee Performance: The Mediating Role of Employee Engagement in Higher Education

Changes in the work environment in the digital era require education personnel to have adaptive skills and adequate social support to improve university performance. This study aims to analyze the influence of work agility and social support on employee performance with employee engagement as a mediating variable in private universities in Yogyakarta. The research uses a quantitative approach with an explanatory design. Data was collected through questionnaires from 93 education personnel and analyzed using SEM-PLS 4.0 with bootstrapping 5,000 resamples. Work agility has no significant effect on employee performance or employee engagement. Social support has a significant effect on employee engagement, but it does not have a direct effect on employee performance. Furthermore, employee engagement has a positive and significant effect on employee performance and mediates the influence of social support on employee performance. Performance improvement needs to be focused on strengthening social support that is able to increase the attachment of education personnel to their work.